Privacy Notice – Maria CasinoFree (the “Company”)

What is a privacy notice?

At Maria CasinoFree we are committed to protecting and respecting your privacy and maintaining the confidence and trust of our customers.

This Privacy Notice explains how and why your personal information is collected, through the use of our website no.mariacasinofree.com and all variants thereof, including our mobile apps (the “Website”), why it is collected and how it is kept secure. 

Who we are

Maria CasinoFree is run by Trannel International Ltd., a company duly registered within the laws of Malta, and having its registered office and business address at Level 6 – The Centre, Tigne Point – Sliema, TPO 0001 – Malta, the “Data Controller” under this Notice.

What personal data do we collect about you?

We collect personal information when you interact with us and use our services (the “Services”). We will collect, store and process the following personal information about you: 

• Name, E-mail address and Telephone number

How and why will we use your personal data?

We process your personal data: 

• Under the contract: to make our services available to you; 
• Under legitimate interests: to improve our services and products, for analysis and research purposes, evaluating the effectiveness of marketing and for market research and training, customer modelling, statistical and trend analysis, with the aim of developing and improving products and services.
• Under the legal obligation: when it is necessary to comply with mandatory legal obligations to which we are subject under the EU or local laws; 
• Under your consent: marketing and market research; 
• For reasons of substantial public interest, on the basis of European Union or Member State law.

We are guided by the principle that you should not be surprised by any use we make of your personal information.

What happens if you do not provide personal information?

You are required to provide certain personal information to us to enable us to provide the services to you.  If you fail to provide certain personal information when requested, we will not able to provide you with our services.

Who else might your personal data be shared with?

We may share your personal data:  

• With other companies with Kindred Group for the purposes of: 
  • providing you with products and services; 
  • responding to your queries and complaints; 
  • administering offers, competitions, and promotions;
  • facilitating the secure access to online platforms
  • updating, consolidating, and improving the accuracy of our records
  • testing new systems and checking upgrades to existing systems;
  • crime detection, prevention, and prosecution, as well as complying with regulatory requirements;
  • evaluating the effectiveness of marketing, and for market research and training;
  • customer modelling, statistical and trend analysis, with the aim of developing and improving products and services.
• With third parties in the following circumstances: 
  • providing you with products and services and notifying you about either important changes or developments to the features and operation of those products and services; 
  • when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
  • in order to establish, exercise or defend our legal rights;
  • for fraud detection and control purposes, we may transfer your personal data to third parties, including but not limited to so-called Address Verification System service providers, Payment Service Providers and Financial Institutions. Furthermore, we reserve the right to disclose the Account Holder’s personal data to relevant parties where we reasonable grounds to suspect irregularities involving a UInibet Account;
  • with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
  • with external auditors who may carry out independent checks as part of our accreditations
  • to an organisation we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement we may have with you to. If the transfer or sale goes ahead, the organisation receiving your personal data can use your personal data in the same way as us; or
  • to any other successors in title to our business.

When you provide personal data to us, this may involve a transfer of that data outside of the European Economic Area (“EEA”). In all such instances, we employ all the necessary measures to ensure an adequate level of protection of such data.  

How long do we keep your personal data?

We will only retain your information for as long as is reasonably necessary to carry out the purposes outlined above and to satisfy our legal obligations. 

There are several reasons which we retain your information, these include:

• Our contractual obligations and rights in relation to the information involved;
• To comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
• To establish or defend legal claims (for example negligence claims) which could be made against us;
• Our legitimate interests where we have carried out balancing tests;
• Guidelines issued by relevant data protection authorities.

How do we keep your personal data secure? 

We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through our Sites is treated securely and in line with this Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorised access and improper use.

After logging in all information sent to and from the Kindred site is encrypted using 128-bit Secure Socket Layer (SSL) technology. The SSL certificate used is issued and verified by Trustwave, click on the image for more information.

The security of Kindred’s systems and applications are tested several times per year by third-party security experts. Furthermore Kindred has an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.

Kindred has a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that Kindred’s website remains a secure playing-field. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you as user have any doubts about the activity on your account, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.

What are your rights in relation to your personal information?

You have certain rights in relation to your personal data, and we have summarised those that are relevant here.  For more information on your rights, or if you wish to exercise any of them, please contact us (see the contact details at the bottom of this notice)

Rights

What does this mean?

• The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Notice.

• The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Notice).

This is so you’re aware and can check that we’re using your information in accordance with data protection law.

• The rights to rectification and erasure

You are entitled to have your information corrected if it’s inaccurate or incomplete.  In limited circumstances you will have a right to have information erased (known as the right to be forgotten).

• The right to restrict processing

You have the right to restrict some processing of your personal information, which means that you can ask us to limit what we do with it;

• The right to object to processing

You have the right to object to certain types of processing, including processing based on our legitimate interests in some cases.

• The right to lodge a complaint

You are able to submit a complaint to the Information Commissioner’s Office about any matter concerning your personal information, using the details below.  However, we take our obligations seriously, so if you have any questions or concerns, we would encourage you to raise them with us first, so that we can try to resolve them.  

Office of the Information and Data Protection Commissioner, Level 2, Airways House, High Street, Sliema SLM 1549, Malta

Tel (+356) 2328 7100, www.idpc.org.mt

• The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful).

How will we handle a request to exercise your rights?

We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

• baseless or excessive/repeated requests, or
• further copies of the same information.

Alternatively, the law may allow us to refuse to act on the request.

Questions?

If you have any questions about anything in this privacy notice, please contact Data Protection Officer at DPO.Officer@kindredgroup.com 

Our general contact details are sound here.